Vol 1, #38, Dec. 1, 2009
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December 1 , 2009


New web-to-print solution for printers
ConvaTec Canada launches Hydrofiber Technology web site
LHSC, ResIM team up to create online virtual experience for patients
Hydro One web site boasts powerful outage mapping system
MasterCard Canada brings PayPass payments to BlackBerry
Submitting claims online makes it easier to be green
Rogers takes TV beyond the box with On Demand Online
Enjoy completely mobile Wi-Fi access from Bell
SheKnows partners with Women.ca for Canadian content

New web-to-print solution for printers

IntuitiveSG releases its new software solution designed to raise the bar on web-to-print technologies for printers in Canada and the US. ip3 eos makes its debut at the Graphics Canada show in Toronto to thousands of print providers and industry specialists.

Introduced as the next generation in web-to-print technologies, ip3 eos enhances web based services that give printers access to new business development opportunities. ip3 eos, the product of extensive market research and three years of development, incorporates a web customer friendly storefront with both standard and custom job pricing tools and a back office production management system. Options include Dynamic

Document Publishing, Digital Asset Management, and integration packages with salesforce.com CRM service and Lithotechnics Metrix imposition software.

Offered as Software as a Service (SaaS), ip3 eos’ unique links with the leading CRM service and JDF based imposition software, together with a well rounded suite of industrial strength features make this a must see for any printer considering a web-toprint solution for his business. IntuitiveSG President, Al Pickard, states, “We have taken web services for printers to a whole new level. We don’t want printers to buy more software.

We want printers to add new business development opportunities that leveragethe power of the Internet Storefront for their customer’s print buying experience using the latest in technology for print fulfillment at a price they can afford.” ip3 eos goes live on December 1st with Green Printer in Delta, BC, and Sherwood Printers in Brampton, Ontario. Green Printer is a company that has pretested the software for several months and has developed its revenue stream using ip3 eos.

“We plan on using ip3 eos to streamline our business by encouraging our current customers to place their order through the storefront versus by ftp, email and phone,” says Sherwood Printer’s owner, Manoj Sheth. “We need to get our orders processed as quickly as possible and we need ip3 eos to give us the tools to do that. All of our new customers will do business with us this way.” Top of Page

ConvaTec Canada launches Hydrofiber Technology web site

ConvaTec, a world-leading provider of innovative medical technologies for community and hospital care, today announced the launch in Canada of a new web site, www.Hydrofiber.ca, demonstrating how the company's proprietary Hydrofiber Technology is transforming wound care.

Designed for clinicians managing chronic and acute wounds, the web site illustrates the unique features and benefits of Hydrofiber Technology with extensive video, data and commentary from research scientists within ConvaTec Wound Therapeutics. This transformational technology, unique to ConvaTec, powers the performance of advanced wound care products, including AQUACEL(R), AQUACEL Ag and Versiva XC dressings, each developed for different wound management needs.

"Hydrofiber Technology is the intelligent choice to meet the diverse wound care needs of clinicians and their individual patients," said Michael Steadman, President of ConvaTec Wound Therapeutics. "This exciting, new online resource shows how our high performance dressings not only help clinicians achieve better outcomes and improve the patient experience, but also contribute to cost control." Top of Page

LHSC, ResIM team up to create online virtual experience for patients

The London Health Sciences Centre (LHSC), one of Canada's largest acute-care teaching hospitals, has selected London-based Resolution Interactive Media (ResIM) to design and build an online virtual experience for the London Regional Cancer Program (LRCP).

Patients and family members who come to the LRCP for the first time are challenged not only by the fear and anxiety associated with a cancer diagnosis but also with the unknowns related to visiting a cancer centre. Virtual orientation will make it possible for patients and their families to access and navigate the treatment experience from the comfort of their home at any time prior to their arrival.

"The virtual experience will combine high definition video and way-finding interactive media on a web framework that extends the initial investment of our client," notes Jonathan Kochis, Partner at ResIM. He adds, "Our modular approach to large interactive projects such as this allows us to provide a positive user experience to visitors while giving LHSC the ability to easily add to and extend the piece after launch."

Kathryn Kozell, Coordinator Quality Initiatives at the LRCP, commented, "During the RFP process, the selection team was impressed with ResIM's patient and family-focused approach, their vision for the project and the collaborative strategies they employed in meeting the needs of our special patient and family population."

ResIM has produced successful virtual experiences for other institutional clients including Trent University. The Trent project was recently recognized with national and international awards and is an example of the quality of creative media and technology at ResIM. Top of Page

Hydro One web site boasts powerful outage mapping system

Hydro One announced its new interactive customer website is now live at http://www.hydroone.com. The user-friendly website now makes it easy to track power outages, manage residential and business accounts and search for electricity-related information.

A powerful new outage mapping system is now available on the site for customers and media. This state-of-the-art mapping technology provides a clearer picture of the status of Hydro One's power system. With the click of a mouse and zoom-in and zoom-out capability, people can now pinpoint with a greater degree of accuracy the location of an outage; the number of customers affected; and the current estimated time of power restoration. People will now also be able to track an outage by typing in a street address or city. In addition to these improved features, a hard-hat icon will appear on the map indicating that a Hydro One crew has been dispatched to undertake power restoration work or to conduct work in support of improved power reliability.

To access the new mapping system, click-on the Power Outages Map on the Hydro One homepage at http://www.hydroone.com.

In addition to improving its power outage mapping system, the Company has overhauled and substantially improved site navigation so that customers and media can more easily find information on how to:

  • learn about smart meters
  • save energy
  • pay a bill
  • connect a renewable energy project
  • do business with Hydro One
  • learn about transmission projects throughout the province

Top of Page

MasterCard Canada brings PayPass payments to BlackBerry

In partnership with BMO Bank of Montreal and Research In Motion, MasterCard Canada is bringing mobile payments to BlackBerry smartphones through its MasterCard PayPass 'tap and go' contactless payment technology. The four-month trial brings contactless payments via mobile devices a step closer to Canadians.

In this trial, participants will use PayPass Mobile Tag-equipped BlackBerry smartphones to make secure purchases at any of the 8,500 merchant locations in Canada that accept MasterCard PayPass.

For the first time, the mobile payment will integrate with the device, with a confirmation email of each transaction sent to the BlackBerry smartphone, including purchase details such as the amount, retailer and date of transaction.

"With this trial, MasterCard continues to lead the industry in bringing secure contactless payment to mobile devices in Canada," said Scott Lapstra, Vice President, Market Development, MasterCard Canada. "Consumers have embraced mobile applications and we expect this new trial to have a significant impact on the way goods and services are paid for at the point of sale in the future."

"BMO Bank of Montreal is excited to partner with MasterCard to continue the work of bringing mobile payments to Canadians," said David Heatherly, Vice President, Payment Products, BMO Bank of Montreal. "This pilot will allow us to evaluate many aspects of the mobile payment experience and is an important step towards mainstream use and acceptance."

"Interest in mobile commerce continues to grow and the BlackBerry platform is uniquely positioned to provide a secure, robust and reliable foundation for innovative solutions such as the PayPass Mobile Tag," said Tyler Lessard, Vice President, Global Alliances and Developer Relations at Research In Motion. "BlackBerry products and services have simplified and enhanced a broad range of everyday tasks with a unique mobile experience and we look forward to working with MasterCard and BMO to extend that mobile experience to commerce."

How it Works

The mobile payments in this trial are made possible through a PayPass Mobile Tag, a self-adhesive device that may be attached to a BlackBerry smartphone to add MasterCard PayPass contactless payment capability. The Mobile Tag contains the same chip and antenna found in a regular PayPass card, with the addition of special material to reduce interference between the Mobile Tag and the phone to which it is attached.

Whether consumers are using a PayPass enabled mobile phone or credit card, they enjoy the same protections from fraud with PayPass as they would with conventional MasterCard payments. PayPass is supported by robust, multi-level security protections including the encryption of PayPass radio frequency transaction transmissions and the multiple security protections of the MasterCard payment system. Top of Page

Submitting claims online makes it easier to be green

With the click of a mouse and a few simple steps, Sun Life Financial's group benefits plan members can now submit virtually all of their medical and dental claims online.

"The move toward paperless processes is a key priority in Sun Life's strategy for sustainability and the goal of reducing consumption and waste," says Stuart Monteith, Senior Vice-President, Group Benefits, Sun Life Financial Canada. "Achieving real sustainability takes a commitment to investing in the technology and infrastructure that makes these innovative solutions possible."

Sun Life Financial will move a step closer to achieving 100 per cent e-claim capability on January 1, 2010, when the plan members of one of its national clients, Purolator Courier Ltd., will participate in an initiative enabling its employees to submit all medical and dental claims online. This creates a total web-based experience - a group benefits industry first.

Already, 95 per cent of all claims received by Sun Life are for medical and dental expenses that can be submitted online, including the most frequent paramedical services, such as physiotherapy and massage. E-claims eliminate the need for millions of paper claims every year.

The e-claiming service significantly enhances the plan member experience, making it easier for plan members to interact with Sun Life Financial by:

  • submitting claims through Sun Life Financial's website for real-time processing
  • receiving instant claim statements and seeing payments deposited directly into their bank accounts, often the same business day
  • not having to fill out paper forms, track their claim's status, and wait for payments in the mail.

"Purolator is excited to participate in Sun Life's innovative program and to make the process of submitting claims and receiving reimbursement for employees more convenient and timely - while at the same time reducing our overall paper consumption," says Stephen Gould, Senior Vice-President, Human Resources, Purolator.

This convenience is possible because the group benefits website is connected directly to Sun Life Financial's claims payment system. Research shows that plan members want to do more online and appreciate the environmental benefits of the paperless experience.

Sun Life Financial first introduced group benefits in 1919. Today, the company is one of the leading providers of group benefits in Canada, serving over three million plan members and their dependants. Top of Page

Rogers takes TV beyond the box with On Demand Online

It's official: the next big thing in television is here. Rogers Communications today announced the widespread availability of Rogers On Demand Online, Canada's best authenticated online destination for aggregated primetime and specialty TV programming, movies, sports and web-only extras, all available when and where you want to watch, exclusively to Rogers customers.

Beginning today, any customer with a Rogers account can visit rogersondemand.com and register to experience Rogers On Demand Online content free from any streaming Internet connection within Canada. Offered to all Rogers Cable, Rogers Home Phone, Rogers Hi-Speed Internet, and Rogers Wireless customers, the initial BETA roll out will feature more than 1000 hours of aggregated content from 17 broadcast and production partners and 30 channels. Those Rogers Cable customers with matching cable TV subscriptions will be able to access online a selection of their own specialty TV programming they subscribe to at home. With new content and features being added on an ongoing basis, Rogers On Demand Online brings authenticated anywhere, anytime TV access in Canada to a vast library of top video programming.

"Rogers On Demand Online is an extension of the existing cable television model which customers have come to enjoy and rely on at home that truly revolutionizes the world of entertainment and provides the most convenient TV content access ever made available," said David Purdy, Vice President of Video Product Management. "By expanding the TV experience to the Internet, Rogers customers can now take TV beyond the box with their favorite shows, movies, TV classics and exclusive content - all in one place from virtually any place - wherever they have an Internet connection in Canada. And this is just the beginning."

Rogers On Demand Online BETA today provides some of the best video entertainment at no extra cost to all customers with a Rogers account, including new primetime and favourite classic TV shows, specialty TV, movies, music and sports, plus web-exclusive content. Specialty and premium content and programming is available to customers who subscribe to it as part of their Rogers Digital TV subscription at home.

Rogers today also announced that the Starcom MediaVest Group, on behalf of their clients which include Research In Motion, Kellogg's, Kraft, Samsung and others, have signed an exclusive launch sponsorship with Rogers on Demand Online.

Rogers now offers Canada's only source of authenticated, aggregated, premium video content online, backed by Rogers' superior network and continuous innovation, outstanding speed, quality and technology.

To begin using Rogers On Demand Online BETA, register at www.rogersondemand.com to immediately transform your world of video entertainment. Top of Page

Enjoy completely mobile wireless Wi-Fi access from Bell

Bell announced the launch of the award winning MiFi 2372 Intelligent Mobile Hotspot from Novatel Wireless. The MiFi 2372 operates on Bell's new HSPA network and offers simultaneous Wi-Fi connectivity for up to five devices or users.

"Bell Mobility continues to introduce innovative wireless devices that increase productivity by delivering fast and reliable mobile Internet access," said Adel Bazerghi, Senior Vice President of Products at Bell Mobility. "We're excited to be the first wireless provider to introduce Canadians to the Novatel Wireless MiFi 2372 Intelligent Mobile Hotspot and the convenience of portable Wi-Fi access."

"We're pleased to partner with Bell Mobility to launch the first commercial MiFi 2372 platform in North America," said Rob Hadley, chief marketing officer for Novatel Wireless. "With the MiFi 2372 Intelligent Mobile Hotspot, Bell Mobility is providing its clients with unrivaled high speed Internet access virtually anywhere they work or play."

The MiFi Mobile Intelligent Hotspot platform has won several awards in 2009, including the CTIA Hot for the Holidays Award and the Plus X Award in Technology for Innovation & Ease of Use, and was ranked #2 on the list of BestTravel Gadgets of 2009 by Time Magazine.

Compatible with Windows, Mac and Linux operating systems, the MiFi 2372 delivers download speeds up to 7.2 megabits per second with enhanced performance for simultaneous uploads/downloads and large file transfers. It supports up to five simultaneous users located within 30 feet of the device.

Compact and simple to use, the MiFi 2372 also offers optimized functionality for video streaming and online gaming and includes a microSD slot for expandable memory of up to 16 gigabytes.

The Novatel Wireless MiFi 2372 Intelligent Mobile Hotspot is available nationally for as little as $99.95 on a three year contract or for $249.95 without a contract. Please visit bell.ca/mobility for more information. Top of Page

SheKnows partners with Women.ca for Canadian content

SheKnows (www.sheknows.com), one of the fastest growing online content and community global destinations for women, announced today a partnership with WOMAN.ca. SheKnows will exclusively handle their entire ad inventory in Canada while also using content from WOMAN.ca, marking the first time SheKnows will use content from a Canadian source.

“WOMAN.ca is proud that our nearly 100 contributors will be representing the voice for Canadian women and extending our great content and reach to SheKnows’ 1.5M Canadian monthly readers, says Josh Feuer, CEO, WOMAN.ca. We are equally excited to have WOMAN.ca’s advertising inventory exclusively represented by Gorilla Nation”.

WOMAN.ca is a social publishing platform for women, seamlessly connecting a targeted female audience with relevant, timely content and allowing authors and readers to engage each other by way of the WOMAN.ca community. This site has tapped into the interests of Canadian women and has a growing community actively engaged in contributing or seeking information on style, entertainment, health, beauty, fashion, parenting, finance, national affairs, the arts and travel.

“The addition of WOMAN.ca brings forth the voice of Canadian women to the SheKnows site, allowing us to better serve this targeted community,” stated Walder Amaya Vice President of Operations, Canada. “The combination of entertaining and informative content paired with the local voice is what makes SheKnows the authoritative source for Canadian women.”Top of Page